CPD - ABOUT THE PROGRAMME
Qualification Structure
The qualification is divided into Core and Optional Units. All 14 Core units have to be evidenced and a selection of 1 out of the Optional Units to achieve the complete qualification. The optional units are under continual development and will continue to grow. Candidiates who may be unable to find a relevant optional unit should contact the Institute.
Different technician roles will have different areas of responsibility but the all roles are expected to be able to meet the requirements of all Core units during the normal course of work.
Core Units
- The Reflective Practitioner
- Improving the customer relationship
- Working with others
- Problem solving
- Improving own learning and performance
- Make selective use of IT
- Operate a computer
- Internet and intranets
- E-mail
- Health and Safety in the workplace
- Manage the use of physical resources
- Prepare and develop resources to support learning
- Create a climate that promotes learning
- Monitor your organisation's compliance with its legal, regulatory, social and ethical responsibilities
Optional Units
- Word processing software
- Spreadsheet software
- Artwork and imaging software
- Database software
- Website software
- Presentation software
- Specialist or bespoke software
- IT maintenance for users
- IT troubleshooting for users
- IT security for users
- Contribute to the installation of software
- Contribute to the installation of hardware
- Contribute to the provision of information technology support
- Manage the performance of teams and individuals
- Contribute to project planning and preparation
- Manage the running of projects
- Manage the use of financial resources
- Enable group learning
- Support and advise individual learners
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